putting costumer first
From delivering mail to delivering memorable experiences
To put it ―
in a nutshell
We are a well established family run business with long-term experience in the tourism industry. We pride ourselves on providing top quality customer service.
We provide executive class vehicles and licensed chauffeurs.
The beginning
The business dates back to 1930 when the Fortis delivered the mail to the nearby towns of Mount Amiata by horse drawn carriages. The car rental with driver business began in 1943, when the Municipality granted Adelmo Forti the first passenger transportation license, held in the company’s archive to this day.
The eighties
In 1980, following Adelmo’s retirement, the management of the company passed to his son Paolo. As travelling became more accessible and the role of travel agencies expanded, Paolo developed an interest in the tourism industry, which led to the opening of a travel agency first and a tour operator later on. The company’s success came from providing exceptional customer service and expert local knowledge.
Today
In 2000 Paolo’s son Gabriele took over, overcoming the difficulties a family business usually faces when transitioning from second to third generation. But the fact that Amiata Viaggi is a family business is part of its value and heritage. As the travel industry diversified, Gabriele saw the opportunity to grow into the tourism experience model and integrated the new vision into the business. Today, Amiata Viaggi offers a variety of services delivering personalized experiences, catering to the unique preferences of customers, providing local expertise and first rate customer care.
― The office team
Elda
Elda is The Lady of Hospitality, capital letters and all. In her travels across Europe, as she studied local cultures and chatted endlessly with nearly everyone she met, she developed a rare talent: the ability to read people from the tiniest details. Even an Eskimo would feel at home in the desert with her just don’t get her talking too much…she might never stop!
Lorenza
She’s no ordinary woman; she has superpowers. Meet Lorenza, the Tuscan version of Wonder Woman. All of her office tasks are performed with supersonic speed, crisp precision, a drop of anxiousness and a charming smile. In her meticulously planned free time she loves dancing cheek-to-cheek with her toddler.